At Lumière Skincare, we aim to deliver your order quickly, safely, and efficiently. Every order is carefully prepared and packaged to ensure that your products arrive in excellent condition.

Orders are typically processed within 1–3 business days after payment has been successfully confirmed. During busy periods, holidays, or promotional events, processing times may be slightly longer.

Shipping times vary depending on your location and the selected delivery method. Once your order has been dispatched, you will receive a confirmation email containing tracking information, where available, so you can monitor your shipment.

Customers are responsible for providing a complete and accurate shipping address. Lumière Skincare cannot be held responsible for delays, lost packages, or additional delivery charges resulting from incorrect or incomplete shipping information.

If your package arrives damaged or you experience any shipping issues, please contact our customer support team as soon as possible so we can assist you.