We want our customers to be satisfied with their purchase. If you receive a damaged, defective, or incorrect product, please contact Grey Wings Traders as soon as possible after receiving your order.

Products may be eligible for return or replacement depending on the condition of the product and the reason for the return. Products that have been used, opened, or damaged due to improper handling may not be eligible for return.

Customers should provide order details and, where required, photographs of the product to help us review the issue.

Approved refunds or replacements will be processed according to the applicable order and payment conditions.